Career opportunities

STIHL Limited, a wholly owned subsidiary of ANDREAS STIHL AG & Co. KG in Germany, is a leader in the distribution of chainsaws and handheld outdoor power equipment in Canada. We have a full-time, contract Marketing Assistant position available in our London, ON head office. This position reports to the Marketing Supervisor, and the contract term is 18-months.   

WHY STIHL LIMITED:

• Competitive SALARY for all employees across the country
• 100% Employer-paid Group Benefit Plan that includes health, dental, vision and paramedical services!
• Annually funded Personal Spending Account to use towards fitness-related products, services, and memberships!
• Paid Holiday Shutdown period between Christmas and New Years!
• Flexible day shift options (no rotational shift work); clean and safe working environment and fun company events!
• Charitable donations to local organizations that support our communities!

The key responsibilities for this position include:

• Execution of STIHL Canada social media pages (Facebook, Instagram and TikTok) and Dealer SoMe pages (Facebook and Instagram) through Thumbstopper program.
• Responding to product inquiries from end-users through social media
• Provide support to our digital agency with various Google Ad campaigns
• Outdoor Power Equipment Industry (OPEI) reporting
• Regional group campaign administrative support
• Work with TIMBERSPORTS® Event Specialist to execute Canadian SoMe pages
• Administrative support for the Marketing Department
• Reception coverage when necessary
• Other Marketing related tasks as assigned

Skills & Qualifications include:

• University or college graduate with experience in social media and/or corporate communications
• Solid analytical skills needed to administer complex marketing and sales programs
• An understanding of social media related to business development
• Good judgment, problem-solving skills and ability to apply practical creativity
• Strong interpersonal and communication skills required to interact with dynamic internal and external stakeholders
• Comfortable working in a fast-paced, time sensitive environment
• Must be able to follow corporate direction and policies promoting excellence
• Bilingual skills (asset but not a requirement)
• Knowledge or experience in the outdoor power equipment industry would be an asset
• Good working knowledge of Microsoft Programs and Adobe Suite

We offer excellent working conditions and a competitive compensation package. If you are interested in applying, please email your resume, including the Position Title in the subject line to  hr.canada@stihl.ca.

We thank all applicants in advance, however only those under consideration will be contacted.  No phone calls please.

STIHL Ltd. is an equal opportunity employer and is committed to providing an accessible recruitment process. Upon request, we will provide accommodation for candidates at any stage.

STIHL Limited, a wholly owned subsidiary of ANDREAS STIHL AG & Co. KG in Germany, is a leader in the distribution of chain saws and handheld outdoor power equipment in Canada. We have an a full-time, permanent Dealer Support Supervisor position available in our London, ON office. 

Reporting to the Operations Manager, this role is responsible for overseeing the support services provided to dealers, ensuring high levels of customer satisfaction and operational efficiency. This role involves supervising a team of support staff, addressing escalated customer issues, and implementing process improvements to enhance service quality.

WHY STIHL LIMITED:

• Competitive SALARY for all employees across the country
• 100% Employer-paid Group Benefit Plan that includes health, dental, vision, paramedical and disability insurances!
• Defined Contribution Pension Plan with a 6% Employer Match (employees must contribute 3%)!
• Annually funded Personal Spending Account to use towards fitness-related products, services, and memberships!
• Paid Holiday Shutdown period between Christmas and New Years!
• Flexible day shift options (no rotational shift work); clean and safe working environment and fun company events!
• Charitable donations to local organizations that support our communities!

The key responsibilities for this position include:

• Supervise Support Staff: Oversee the daily activities of the dealer support team, ensuring tasks are completed efficiently and effectively.
• Customer Service: Address and resolve escalated customer issues, ensuring a high level of customer satisfaction.
• Training and Development: Train new employees and provide ongoing training to existing staff to ensure they are up-to-date with company policies and procedures.
• Performance Monitoring: Monitor and evaluate the performance of support staff, providing feedback and implementing improvement plans as necessary.
• Process Improvement: Identify areas for process improvement and implement changes to enhance efficiency and service quality.
• Reporting: Prepare and present regular reports on team performance and customer feedback to senior management.
• General Duties: All other duties and responsibilities as assigned.

Skills & Qualifications include:

• A bachelor's degree in business, management, or a related field is often preferred.
• Minimum 3 years of experience in a supervisory role, preferably in customer service or support.
• Knowledge of customer service practices and principles.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively.
• Strong analytical skills, problem solving and attention to detail.
• Proven leadership skills and ability to coach, develop and lead a team.
• Proficiency in MS Office applications, accounting software and financial management systems (specifically SAP).

We offer excellent working conditions and a competitive compensation package. If you are interested in applying, please email your resume, including the Position Title in the subject line to  hr.canada@stihl.ca.

We thank all applicants in advance, however only those under consideration will be contacted. No phone calls please.

STIHL Ltd. is an equal opportunity employer and is committed to providing an accessible recruitment process. Upon request, we will provide accommodation for candidates at any stage.

STIHL Limited, a wholly owned subsidiary of ANDREAS STIHL AG & Co. KG in Germany, is a leader in the distribution of chain saws and handheld outdoor power equipment in Canada.  We have a full-time, permanent Bilingual Credit Administrator position available at our London office.

WHY STIHL LIMITED: 

• Competitive SALARY for all employees across the country 
• 100% Employer-paid Group Benefit Plan that includes health, dental, vision, paramedical and disability insurances! 
• Defined Contribution Pension Plan with a 6% Employer Match (employees must contribute 3%)! 
• Annually funded Personal Spending Account to use towards fitness-related products, services and memberships! 
• Paid Holiday Shutdown period between Christmas and New Years! 
• Clean and safe working environment and fun company events! 
• Charitable donations to local organizations that support our communities! 

Key responsibilities include:

• Assist with updating dealer data files
• Respond to requests from dealers for invoices/statements
• Research outstanding miscellaneous amounts on dealers’ accounts
• Review and release customer orders
• Assist with dealer payment processing and follow-up
• Conduct collection calls to our dealers for payment of past due/ disputed invoices
• Review weekly aging report with the Credit Supervisor
• Prepare for and participate in monthly Credit Dept. meetings
• Other dealer related transaction processing as required

Qualifications & Skills include:

• Three plus years’ experience working in a Credit Department is required
• Proficiency in English and French
• Post-secondary education in a related discipline
• Strong organizational and time management skills, with the ability to prioritize and meet deadlines in a busy environment
• Proficiency with Microsoft Office
• Detail oriented
• Excellent customer service skills
• Strong interpersonal skills, initiative, and versatility are essential

We offer excellent working conditions and a competitive compensation package with paid benefits and a company pension plan.  If you are interested in applying, please email your resume to the attention of the Human Resources Manager, STIHL Limited - hr.canada@stihl.ca

We thank all applicants in advance; however only those under consideration will be contacted.

Accessibility accommodation is available in all aspects of the recruitment process. Applicants should make this known in advance.